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Effective Date: 02.09.2025
Last Updated: 02.09.2025

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1. Who We Are​

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Ciara's Loo's is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website ciarasloos.co.uk

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Our contact details:
Ciara's Loo's
Email: hire@ciarasloos.co.uk

We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR).

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2. What Data We Collect

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We may collect and process the following types of personal data:

• Identity Data – name, username or similar identifier.

• Contact Data – email address, phone number, postal address.

• Technical Data – IP address, browser type/version, time zone, operating system, and other technology on the devices you use to access our site.

• Usage Data – information about how you use our website, products, and services.

• Marketing and Communications Data – your preferences in receiving marketing from us and your communication preferences.

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3. How We Collect Your Data

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We collect data using the following methods:

• Direct interactions – when you fill out a form, contact us, sign up to a newsletter, or make a purchase.

• Automated technologies – as you interact with our website, we automatically collect technical and usage data via cookies and similar technologies.

• Third parties – such as analytics providers (e.g., Google Analytics) or payment processors.

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4. How We Use Your Data

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We use your personal data for the following purposes:

• To provide and manage our services and products.

• To respond to your enquiries or requests.

• To improve our website, products, and services.

• To send marketing communications (if you’ve opted in).

• To comply with legal or regulatory obligations.

We only use your personal data where we have a legal basis to do so, which may include:

• Your consent

• To fulfil a contract with you

• Legal obligations

• Our legitimate interests

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5. Cookies

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We use cookies to enhance your experience on our website. Cookies help us understand how users interact with the site and can be used for analytics, personalisation, and advertising (if applicable).

You can manage your cookie preferences through your browser settings. For more information, see our Cookie Policy (if available).

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6. Sharing Your Data

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We do not sell your personal data. However, we may share your data with:

• Service providers acting as processors (e.g., website hosting, payment gateways, analytics providers)

• Professional advisers (e.g., legal, accounting, or insurance)

• Government bodies or regulators where required by law

All third parties are required to respect the security of your data and treat it in accordance with the law.

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7. International Transfers

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If we transfer your personal data outside the UK (for example, to service providers located abroad), we ensure that appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.

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8. Data Security

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We have implemented appropriate security measures to prevent your personal data from being lost, used, or accessed in an unauthorised way. We also limit access to your personal data to those employees, agents, and contractors who have a business need to know.

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9. Data Retention

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We only keep your personal data for as long as necessary to fulfil the purposes for which we collected it, including for legal or accounting requirements.

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10. Your Rights

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Under UK data protection laws, you have rights including:

• The right to access the personal data we hold about you

• The right to request correction of inaccurate data

• The right to request erasure ("the right to be forgotten")

• The right to object to or restrict processing

• The right to data portability

• The right to withdraw consent at any time (if processing is based on consent)

You can exercise your rights by contacting us at the details provided above.

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11. Complaints

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If you are unhappy with how we handle your data, please contact us so we can resolve the issue.

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12. Changes to This Policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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